We offer a 30-day return policy on all our items. If you're not completely satisfied with your purchase, simply return it within 30 days from the date of purchase for a full refund. All returned items must be unused, with tags still attached, and in their original packaging.

We offer completely free returns for eligible items. We understand that convenience matters, which is why we provide a prepaid return shipment label sent to your email address. This label allows you to initiate returns without incurring any additional costs, making the process seamless and worry-free.

Your refund will be processed within 7 business days starting from the moment we receive it at our warehouse. Once the processing is completed, we will promptly send you an email confirmation.

We understand that shipping fees and delivery timelines are key considerations. The costs and timelines can vary based on where you're located and the shipping method you opt for. To give you precise information tailored to your order, we suggest adding your desired items to the cart and moving forward to the checkout stage.

Once your order leaves our warehouse, you can expect delivery within an estimated window of 2 to 5 business days.

We've teamed up with a reputable carriers known for their reliability and trustworthiness: USPS (United States Postal Service). These industry-leading carriers ensure all our products are handled with care and precision from our door to yours. You can have confidence that your order will be in the best hands possible, and you'll receive it in top-notch condition.

For the processing of your order, please allocate a timeframe of 3-8 business days. Once your order is prepared for shipping, an alert containing tracking details will be sent your way. Should you have inquiries or need additional support, feel free to reach out to our dedicated support team.

If you have any inquiries or concerns, feel free to contact us at customercare@remirhode.com. We're here to assist you and provide the help you need.

As soon as your order sets out from our warehouse, an email will arrive in your inbox containing a tracking link. This link offers you the opportunity to access real-time updates regarding the progress and whereabouts of your package.

Once payment is processed, we are unable to change the order. This includes changes for a different item, color, or changed to the billing or shipping address.

Your satisfaction is of utmost importance to us, and we're here to assist in case of any issues. Please reach out promptly to our committed support team for assistance. When contacting us, we kindly ask that you share clear photographs that clearly display the problem with the damaged item. This will greatly aid our understanding of the situation.

Rest assured; we're prepared to take necessary actions. Depending on the circumstances, we will offer you either a replacement item or a refund, ensuring that you're satisfied even when facing unexpected challenges

Kindly be aware that we do not operate physical store locations and, as a result, are unable to offer the option for in-person pick-ups. We also regret to inform you that we cannot provide customer support services in person. However, our dedicated online support team is readily available to assist you with any inquiries.

Once we receive the returned item in our warehouse and verify its condition, the refund will be initiated to the original payment source used during purchase. Refund processing times may vary based on your payment method and financial institution. For any further assistance, our customer support team is available to help.

Look for the field labeled "Discount Code" or "Promo Code." Enter the code you have in that field.

We're proud to provide a 2-year warranty that safeguards against product tarnishing, ensuring a seamless replacement process. It's important to note that this warranty is specifically applicable to tarnishing and does not cover damaged or broken items. For items that are damaged or broken, we're here to assist.

You can send an email to customercare@remirhode.com, including your name, order number, and a photograph of the damaged product. This information will enable us to promptly resolve the situation to your satisfaction.

PVD, which stands for Physical Vapor Deposition, is a specialized process where gold is deposited onto metal surfaces under high temperatures. This creates a robust and solid film that significantly boosts durability. The outcome of this technique is exceptional resistance against sweat and wear. This protective coating maintains its integrity, remaining resistant to water, sweat, and scratches for an extended period, making it an ideal choice for activities like showering, workouts, and even ocean use.

Here is a link to size guides.

Yes, we prioritize your comfort and well-being. Many of our products, including hypoallergenic earrings for adults, are designed to minimize the risk of allergies and skin sensitivities, allowing you to enjoy stylish jewelry without discomfort.

Our jewelry is crafted with high-quality materials, including sterling silver, and lab grown diamonds.

We support a variety of payment methods including major credit and debit cards (Visa, Mastercard, American Express, Discover), digital wallets (Apple Pay, Google Pay), and other methods like PayPal.